21Dukes Casino’s page shows the ease of use. The customer doesn’t have to search for a long time before they can get to the area they want. There are banners here or there too, but they are not annoying or intrusive. Free player modes and targeted game search are successful elements. The free modes also allow interested parties to test games without having an account. The search box allows the customer to find a specific game more quickly.
21Dukes Casino: Opening your account is easy
Security and regulation are important issues. Because a customer naturally wants to open an account with a reputable provider where he doesn’t have to worry about fraud or robbery. He doesn’t have to worry about Spinson’s. 21dukes Casino has two gaming licenses: one of these licenses is issued by the MGA, the Malta Gambling Authority.
It’s one of the biggest authorities in the field. The other license comes from Curacao. The corresponding logo can be seen at the bottom of the page. However, clicking on this logo only brings up an error message. So if you want to see more information about this license, check out the tube here.
Licenses are definitely not given out for free, especially in the gaming industry. A provider has to pass a whole series of tests before they can get such a license. For example, fair play is a necessity here. Fair play is a necessity, especially in the casino sector.
Although there is always a casino advantage, the player must still have a chance to make a profit. A random number generator, also called a RNG (Random Number Generator), ensures that everything runs smoothly.
This random number generator is software that is very carefully scrutinized by the authorities. If there are any violations at 21Dukes Casino, the provider will definitely be denied a license. Another important point is the encryption of the data that the client sends through the server.
Whether it’s logging in, registering, or entering bank or payment data, this data must be properly encrypted so that cyber criminals can’t get it and use it incorrectly. If the ISP is a whore here, too, there is no license. However, with 21Dukes Casino, all of these worries are unnecessary because the licenses show that this provider can be trusted.
21Dukes Casino – helping ordinary users have a comfortable time at the game
Good support helps the customer with questions and problems. They can be related to the account, deposits or the games themselves, for example. Ideally, the provider provides the customer with several communication options and a frequently asked questions section.
Unfortunately, 21Dukes Casino’s support team can’t keep up with its big competitors in the industry. That’s because support consists only of a frequently asked questions section and an e-mail address where you can contact support. There is no phone call or live chat. It’s a shame, because the provider reveals little potential here, as good service is always favorably welcomed by customers.